I must add that my parents and I had a great time when we visited the Cathay Pacific Paris Office. The employees smiled as they greeted us and inquired about their assistance. They took wonderful care of everything when we had to make some adjustments to our travel itinerary. They assisted us in rebooking without any misunderstanding and provided a detailed explanation of all the changes. Everything at the office was clean and well-maintained, and it was simple to find. The staff was polite, and the service was nice. I experienced one of the greatest customer service encounters of my life.

Where to Find the Cathay Pacific Office in Paris

The Cathay Pacific Paris Office is located inside the airport at:

Ticketing and Customer Sales
Terminal 2E, Charles de Gaulle (Roissy) Airport, France

This is one of the most convenient places to get travel help, especially since it’s inside one of Europe’s busiest airports. Travelers flying with Cathay Pacific can stop by before or after their flights, or even days before travel if they need help in person.

To reach out for assistance, the contact number for the Paris office is:
+33 1 57 32 95 34

Whether you call or visit, the team is always professional, polite, and ready to help.

What to Expect When You Visit

As soon as you enter the Cathay Pacific Paris Office, you are greeted with a warm smile. The team members are well-trained and make you feel welcome. They understand how stressful travel can sometimes be, so they do their best to make things easier for you.

The environment is quiet and calm, and everything is kept neat and clean. Whether you are traveling alone or with others, the team will make sure your questions are answered and your needs are met.

Services Provided by the Paris Office

The Cathay Pacific Paris Office offers many helpful services for travelers. Here are some of the most common things you can do at this office:

1. Book Flights

You can purchase tickets directly from the office. The staff will guide you through available flights, prices, and best options based on your travel plans.

2. Change or Cancel Flights

Plans can change, and that’s okay. If you need to reschedule or cancel your trip, the team can help you understand the steps and any fees that may apply.

3. Ask About Baggage

The team will explain how much baggage you can bring, both in the cabin and in the cargo hold. They can also help you understand extra baggage fees.

4. Get Travel Advice

If you’re not sure what documents you need for your destination or if you want to know about airport rules, the office staff can give you the correct information.

5. Request Special Services

The office can help arrange special meals, wheelchair services, and other requests for travelers who need extra support.

6. Learn About Asia Miles

Want to earn rewards for flying? The team can explain Cathay Pacific’s frequent flyer program and how to use your points for upgrades or free flights.

Why Travelers Appreciate This Office

Many passengers have shared great feedback about their experience at the Cathay Pacific Paris Office. Here’s what they like the most:

The staff are friendly and helpful
Information is given in simple, clear language
Fast service for bookings and changes
The office is easy to find inside the airport
The environment is comfortable and relaxing

No matter what kind of travel issue you have, the team listens patiently and tries to find the best solution.

A Great Location for Travelers

The Cathay Pacific Paris Office is located at Charles de Gaulle (Roissy) Airport, which is a major international airport in France. Since it’s already a place travelers visit before flights, stopping by the office is very convenient.

Transportation to and from the airport is also easy. You can take:

The RER B train
Taxis or ride-sharing cars
Airport buses
Private vehicles with parking available

This location helps travelers save time and gives quick access to Cathay Pacific support right before their journey.

Helpful for All Types of Passengers

No matter who you are, the Cathay Pacific Paris Office is ready to help. The team knows how to support:

Solo Travelers

If you’re traveling alone and unsure about your next steps, the team will guide you every step of the way.

Families

Traveling with children can be tricky. The office helps families sit together on the plane and gives advice for a smooth trip.

Seniors

Elderly travelers sometimes need extra care. Whether it’s getting a wheelchair or help with check-in, the team is kind and caring.

Students

If you’re a student flying home or starting a new course, the office can suggest good fares or flexible travel options.

Language Is No Problem

The staff at the Cathay Pacific Paris Office can speak English, French, and often other languages too. They are used to working with people from many countries. This makes communication simple and smooth for international travelers.

Even if your English or French is not perfect, the staff will speak slowly and clearly so that you understand everything.

Why Choose Cathay Pacific?

Cathay Pacific is a top airline from Hong Kong that is known for quality and comfort. People from all over the world trust this airline for both short and long flights.

Passengers choose Cathay Pacific because it offers:

Excellent in-flight meals
Comfortable and spacious seating
Friendly and professional cabin crew
Safe and smooth flight experiences
A large number of destinations, especially in Asia

From Paris, Cathay Pacific connects travelers to exciting cities like Hong Kong, Bangkok, Tokyo, and many more.

Make Travel Easy and Stress-Free

The Paris office is there to make your travel easier. Whether you’re booking a new ticket or fixing an old one, the team will help you quickly. Many travelers feel nervous before a flight, especially if it’s long or includes a connection. But after visiting the Cathay Pacific Paris Office, they feel more relaxed and ready for the journey.

The staff knows how to answer every type of question — from basic to complex — and they will always treat you with respect.

Safety and Cleanliness

Safety is very important at the Cathay Pacific Paris Office. The space is regularly cleaned, and staff follow all health and safety rules. You can feel safe and comfortable while visiting. If needed, the team can wear masks or keep distance, especially during times when health concerns are high.

Some Extra Travel Tips

When visiting the Cathay Pacific Paris Office, you can also ask the team for tips such as:

How early to arrive at the airport
What items you can bring in your carry-on
The best times to fly for cheaper prices
How to stay comfortable on long flights
What services are available at your destination

The staff has experience and knows how to make your travel plans better.

When to Visit the Office

The Cathay Pacific Paris Office usually follows airport operating hours, especially matching flight schedules. It’s best to visit during regular daytime hours for quicker service. You can also visit before your flight if you have extra time at the airport.

Try to avoid very early or very late hours unless it’s necessary, as it may be busier or have fewer staff.

What Makes This Office Special?

What makes the Cathay Pacific Paris Office truly special is the human touch. The people working there care about your journey and take the time to understand what you need. They won’t rush you. They won’t ignore you. Instead, they’ll listen carefully and treat you kindly.

This kind of service is rare these days, and it’s something many travelers remember long after the flight is over.

Not Just an Office — It’s the Start of Your Journey

Many people think an airline office is just for buying tickets. But the Cathay Pacific Paris Office is more than that. It’s a helpful place where your journey begins. When your questions are answered, and your travel plans are clear, you feel more confident and excited about flying.

This office helps connect Paris to Asia in a very personal way, building trust between the airline and its passengers.

Conclusion

The Cathay Pacific Paris Office is a great support for anyone flying with the airline from France. Located at Terminal 2E, Charles de Gaulle (Roissy) Airport, the office offers many helpful services like ticket booking, flight changes, baggage help, and more. You can also call them at +33 1 57 32 95 34 if you need help before coming in.

With friendly staff, clear answers, and a peaceful space, this office is the perfect place to begin your journey with Cathay Pacific. Whether you’re flying across the world or just looking for some advice, the team at the Paris office is ready to make your trip easier, safer, and more enjoyable.